Privacy

How AgileCrafts handles the personal information you share through this website: what we collect, why, how long we keep it, and what you can ask us to do with it. Plain words, no small print.

Who we are

AgileCrafts is a software company with teams in Dhaka, Bangladesh (24 Kemal Ataturk Avenue, A.R. Tower, Banani, Dhaka-1213) and Sydney, NSW, Australia. This policy covers www.agilecrafts.com and its contact form.

Our products, such as Hosting23, Shoppism and Cortex Rail, run on their own websites and have their own privacy policies.

What we collect

When you use the contact form: your name, your email address, your company if you give it, the topic you pick and your message.

When you email or call us: whatever you choose to tell us, plus your email address or phone number.

When you apply to work with us: your CV and anything you send with it to career@agilecrafts.com.

Automatically: like every website, our server records basic technical details of each visit, such as the IP address, browser and pages requested, to keep the site secure and working. For each contact form submission we also log the time, a scrambled version of your IP address and whether the message was sent. That log never contains your message.

How we use it

To reply to you, prepare a plan or quote, deliver the work you ask us for, consider job applications, keep the website secure and free of spam, and meet our legal obligations.

We don’t sell or rent your information, and we don’t use it for advertising.

Cookies and analytics

Today this website sets no cookies, runs no analytics and loads no scripts from other companies.

We may add analytics, such as Google Analytics, in the future to understand how the site is used. If we do, we’ll update this page first and ask for your consent where the law requires it.

Who sees it

Only the people at AgileCrafts who need it to help you, in Bangladesh or Australia, so your information may move between the two countries. We protect it the same way in both.

The website and our email run on our own hosting platform. We share information with professional advisers or authorities only when the law requires it.

How long we keep it

A contact form message arrives as an email in our inbox. We keep it while we are talking with you and for our business records afterwards, and we delete it sooner if you ask.

CVs are kept for up to 12 months in case a suitable role opens, unless you ask us to delete yours earlier.

The contact form log and the data used to stop spam are kept only as long as they are useful for security.

How we protect it

The whole site runs over HTTPS with strict security headers. Contact form secrets live outside the public website, access to inboxes and servers is limited to the people who need it, and the form is protected against spam and abuse.

Your choices

Email info@agilecrafts.com and we will tell you what we hold about you, correct it, or delete it. We reply within 30 days, usually much sooner.

If you are in Australia and unhappy with how we handled your request, you can also contact the Office of the Australian Information Commissioner.

Changes to this policy

If we change how we handle personal information, for example by adding analytics, we will update this page and the date below.

Last updated .